Health organization case study Essay Example | Topics and Well Written Essays - 1000 words

wellness organization case study - Essay ExampleThe growth of the network may be attributed to dedicated workforce, excellent facilities, and a purposeful mission statement that drives towards providing high quality health deal out services that enhance peoples lives positively. Indeed, the network prides of having one of the largest hospitals in the US, the circular acceptable Samaritan Hospital in Phoenix, Arizona, which also serves as the networks headquarters. Moreover, the Banner Good Samaritan Hospital boasts of being a leader in a procedure of health services and treatments programs, including diabetes, heart cargon and surgery, and gynecology. Nevertheless, the network enjoys diversity not only in its workforce, but also in the clients it serves, especially considering that, different states ware different demographic compositions. Care Management Banner health values and takes cognizance of the importance of quality of service and patient satisfaction, as the drivers f or excellent performance. In this regard, the network has put in place mechanisms to ensure its workforce deliver services with minimal or zero patient errors, as well as enhancing safety of both employees and patients in its facilities. In addition to improvement of quality, Banner Health has prioritized on cost control through elaborate management practices, care coordination and performance enhancement. Moreover, Banner Health promotes cross-facility harmonisation through a system that ensures sharing of knowledge and information, as well as intergration of activities across the network. The success of this harmonization is evident from the fact that, medical services that patients receive in different Banner facilities are not only of high quality and timely, but they are also uniform across the system. In addition, sharing of knowledge allows healthcare professionals across the network to develop skills that will enhance their service delivery. However, due to diversity, Banner Health promotes functional teams and work groups that cooperate in establishing and developing policy applicable in all facilities, but giving each facility the slightness to implement such policies. All these functions are enhanced though a dedicated team of professionals and leaders as well as an elaborate engineering system that enhances communication across all facilities. Despite operating as not-for-profit organization, Banner Health has managed to be efficient in its operation, qualification it one of the best health care providers. Indeed, the organization was recognized earlier in year 2013 for excellence in quality, patient care and efficiency by a Truven Health Analysis survey (Banner Health Website, 2013). More specifically, Banner Health scored admirably in its ability to save lives and causing fewer patient complications, compliance with industry-recommended standards, making fewer patient errors, releasing patients half a day sooner and patient satisfaction (Banne r Health Website, 2013). In order to enhance quality, the organization invests severely in innovation as well as in performance management. Primarily, Banner Health collects data from all its facilities and then analyzes such data to measure the level of performance in comparison to predetermined goals and national standards. This allows the organization to identify any gaps that need improvement. Use of technology at Banner Health Banner Health has recognized the importance of technology in todays health care environment. This aims at ensuring that services are provided with the